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15260 Ventura Blvd,
Sherman Oaks, CA 91403

Frequently Asked Questions

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To increase the brewed cup size please follow this steps:

1) Put a pod in the pod slot

2) Push any of the 2 buttons to turn the machine on

3) Push either buttons and hold for 5 seconds

4) Push the same button again once you reached the desire brewing size

Once the above steps are completed, the machine will memorise the setting for the button used.

No. Our Starter Kit is a one-off purchase. No strings attached. When you will realize that you love our coffee, you can come back and buy more or subscribe and enjoy an additional discount.

Our machine works only with our pods and vice-versa. We carefully engineered our pod and our machine to constantly deliver the best cup of coffee.

Login on your account to manage your subscriptions. You will be able to:

– Modify the products in your subscription (add a product, remove a product, switch a product)

– Pause your subscription

– Cancel your subscription

– Skip an order

– Change delivery dates

– Change of address

– Change of payment method.

If you do not have an account yet, please sign-in with the same email address used to place your order.

Yes. With a few clicks you can change the personalization of your box and add or remove an item at anytime.

You can ask for a full refund within 14 days of purchase via email at [email protected]

No questions asked.

We will send you a shipping label for you to send us the machine back.

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